BioRob 2024 Workshop

TU Delft and TU Dresden

Abstract

Towards Meaningful User Experiences in Human-Technology Interactions through Interdisciplinary Co-Creation Methods 

Join us for a dynamic workshop as we tackle the challenges of designing human-technology interaction applications that engage user experiences through co-creation methods. Our goal is to sensitize BIOROB researchers to the psychological and emotional impact of the technology they are developing, without losing focus on technical challenges and while embracing the advantages of interdisciplinary collaboration. Drawing on findings from current research, we will focus on the importance of human-centered design by co-exploring diverging and convergent thinking in the problem and solution spaces of the Double-Diamond model. 

We will provide talks that link literature-based frameworks with tangible examples to better understand the factors to focus on in co-creating human-technology interactions, like body-worn devices. Examining their physical, cognitive, and emotional impacts, we will delve into the embodied perceptions of exoskeletons, emphasizing corporeal dimensions. We will discuss study results indicating that Embodied Digital Technologies shape social perceptions of warmth and competence and address the challenges of transferring IoT technologies from research into desirable products.

From theory to practice, you will roll up your sleeves and actively engage in co-creation exercises. In collaboration with experts (e.g., end-users, psychologists, etc.), you will use selected tools and techniques (e.g., journey maps, personas, etc.) to empathize with end-users and better understand their needs, and, finally, co-create solutions in a rapid prototyping session. By emphasizing the process rather than focusing on the final design, we aim to demonstrate the value of interdisciplinary research and co-creation practices in shaping innovative applications that genuinely resonate with end-users.


Workshop as Research

As researchers ourselves, we are interested in the interactions between workshop participants and aim to collect data during the workshop in the form of questionnaires, audio recordings, and photographic material during the hands-on workshop. Before any data is collected, we will ask for your informed consent. Following the GDPR and the ethical committees of both universities, we will handle your data with the utmost care, anonymizing it as much as possible. If you do not wish to have your data recorded, we will have a designated spot for you, so you do not have to miss out on joining us for this workshop!

Talks

Impact of bionic devices on self- and other-perception: The user perspective
by Maximilian Bretschneider (TU Chemnitz, Professorships for Work, Organizational, and Economic Psychology and Social Psychology). 

The talk discusses questions about societal attitudes on embracing Embodied Digital Technologies (EDTs). Results of semi-structured interviews with bionic prosthesis users suggest that the technicity of EDTs shapes social perceptions of warmth and competence (Stereotype Content Model).


TBD
by J. Micah Prendergast and Deborah Forster (TU Delft, Department of Cognitive Robotics | FRAIM)


Corporeal Dimensions of Human-Exoskeleton Experience
by Emese Papp-Schmitt  (suitX by Ottobock | TU Dresden, Chair of Industrial Design Engineering)

Her talk focuses on the human exoskeleton experience, emphasizing its corporeal dimensions. It presents the results of semi-structured interviews with exoskeleton users in automotive assembly and warehouse logistics, utilizing the established framework of user experience and the concept of body experience.


From Viability to Lovability: A Paradigm Shift for Successful Market Entrance
by Lisa-Marie Lüneburg (veiio | TU Dresden, Chair of Industrial Design Engineering)

The fourth input talk explores how to commercialize research results. Traditional MVP falls often short; university spin-offs are vital for research, but the "valley of death" looms due to misjudging markets. Therefore, going beyond viability to lovability is key to turn innovation into an engaging experience that meets market needs effectively.


Hands-on Workshop

In this workshop, we will collaborate to explore innovative solutions to improve caregivers' daily work experience. As the demand for efficient and compassionate caregiving grows, addressing the physical and emotional challenges caregivers face is essential. By empathizing with their day-to-day experiences and understanding the key pain points, participants will work to design a supportive technology that not only eases the physical demands of caregiving but also promotes better health and job satisfaction.


Organizers

Irene L. Y. Beck
TU Delft and Erasmus MC

Salvatore Luca Cucinella
TU Delft

J. Micah Prendergast
TU Delft

Deborah Forster
TU Delft

Laura Marchal-Crespo
TU Delft

Emese Papp-Schmitt
suitX by Ottobock and TU Dresden

Lisa-Marie Lüneburg
veiio and TU Dresden

Torben Söker
suitX by Ottobock and TU Dresden

Maximilian Bretschneider
TU Chemnitz